Cleo’s Salt – Shipping Policy

At Cleo’s Salt, we strive to deliver your products quickly, safely, and reliably. This Shipping Policy explains how we handle domestic and international shipping.

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1. Processing Time

   • Orders are typically processed within 2–5 business days (excluding weekends and holidays).

   • Delays may occur during high-volume periods or due to supply chain issues.

2. Domestic (U.S.) Shipping

   • All orders ship from California, USA.

   • Standard shipping timeframes: 3–7 business days depending on carrier and location.

   • Expedited options may be available at checkout for an additional fee.

3. International Shipping

   • We currently offer international shipping to select countries.

   • Delivery times vary by destination, typically 7–21 business days.

   • Customers are responsible for any customs duties, taxes, or import fees required by their country. Cleo’s Salt is not liable for delays due to customs processing.

4. Shipping Rates

   • Rates are calculated at checkout based on order weight, size, and destination.

   • Customers are responsible for entering correct shipping details. Incorrect information may result in delays or additional fees.

5. Order Tracking

   • A tracking number will be provided via email once your order has shipped.

   • We are not responsible for delays, damages, or losses caused by third-party carriers after dispatch.

6. Damaged or Lost Packages

   • If your order arrives damaged, please contact us within 7 days of delivery with photos of the packaging and product.

   • Lost or stolen packages must be reported directly to the carrier; we will assist when possible but cannot guarantee replacement.

7. Governing Law

   • This Shipping Policy is governed by the laws of the State of California and the United States of America.

8. Contact Us​

   • Email: [Insert Contact Email]

   • Mailing Address: [Insert Business Address]​